Matthew Van De Voorde
About Matthew Van De Voorde
Matthew Van De Voorde is the Director of Premier Support Solutions at Asurion, overseeing a large contact center and managing support processes for Fortune 50 clients.
Director at Premier Support Solutions
Matthew Van De Voorde currently serves as Director at Premier Support Solutions for Asurion in Nashville, Tennessee. Since 2014, he has been managing the operations of a 122,000 square-foot contact center, ensuring services align with company values and objectives. Under his leadership, the center supports Fortune 50 clients through telephone, chat, and remote-in technology. Matthew's role involves strategic leadership focused on driving growth for this global service provider.
Operations Director at The Connection
In 2014, Matthew Van De Voorde held the position of Operations Director at The Connection in Burnsville, Minnesota. Even though his tenure was brief, he was responsible for overseeing the operational aspects of the company, playing a crucial role in coordinating various departments to enhance overall performance.
Executive Director at Orion Industries
From 2008 to 2013, Matthew Van De Voorde was the Executive Director for the Contact Center Services Division at Orion Industries in Auburn, Washington. Over his five-year tenure, he managed and directed operations of the division, working on strategic initiatives to improve service delivery and operational efficiency.
Educational Background
Matthew Van De Voorde holds a bachelor's degree in Business and Communications from The Ohio State University. He also attained an associate degree, an Associate of Arts, from the same institution. These qualifications have provided him with a strong foundation in communication skills and business principles, supporting his professional journey.
Owner and General Manager at The Kulture Shoppe
Matthew Van De Voorde owned and managed The Kulture Shoppe for five years, from 1996 to 2001. In this entrepreneurial role, he was responsible for overseeing the day-to-day operations, financial management, and strategic initiatives to grow the business.