Max Vachon
About Max Vachon
Max Vachon is a Computer Help Desk professional currently working at Asurion. He has previous experience at IBM and Apple, and holds a Bachelor's degree from Université Laval and a Professional diploma from Institut technique Aviron.
Current Role at Asurion
Max Vachon is currently serving as a Computer Help Desk professional at Asurion since 2020. In this role, he provides technical assistance and support to users, addressing hardware and software issues to ensure smooth operations. His responsibilities likely include troubleshooting computer problems, configuring computer systems, and providing guidance on software applications.
Previous Experience at IBM
Max Vachon worked at IBM from 2012 to 2015 as an Automatic Transaction Machines Analyst for the National Bank of Canada account in the Montreal, Canada area. During his tenure, he managed and analyzed automatic transaction machines, ensuring their functionality and efficiency. His role likely involved maintaining systems, troubleshooting issues, and optimizing machine performance to support the bank's operations.
Role at Apple
Max Vachon served as a Technical Support Representative at Apple from 2011 to 2012 in the Montreal, Canada area. In this position, he provided technical support to Apple customers, assisting them with a range of hardware and software issues. His duties would have included diagnosing problems, offering solutions, and ensuring customer satisfaction with Apple products and services.
Education at Université Laval
Max Vachon achieved a Bachelor's degree in Management, Marketing, and SME management from Université Laval, where he studied from 2016 to 2019. This academic background provided him with knowledge and skills in business management, marketing strategies, and small and medium-sized enterprise (SME) management, potentially contributing to his understanding of business operations and customer service.
Professional Diploma from Institut technique Aviron
Max Vachon earned a Professional diploma in Electricity from Institut technique Aviron between 2009 and 2010. This education equipped him with technical expertise in electrical systems, essential for roles involving electrical installations, maintenance, and troubleshooting. His training likely included both theoretical knowledge and practical skills in the electrical field.