Meagan Gallivan
About Meagan Gallivan
Meagan Gallivan is a Senior Product Manager at Asurion, specializing in interactive voice response systems and auto-attendants. She has a diverse background in product management, business analysis, and consulting, with experience at companies like Contact Solutions and Booz Allen Hamilton.
Current Position at Asurion
Meagan Gallivan has been a Senior Product Manager at Asurion since 2015 in Sterling, VA. In her role, she manages the voice channel for retail business, focusing on interactive voice response (IVR) systems and auto-attendants. She balances customer experience with cost savings, ensuring the services are efficient and effective. Meagan's responsibilities also include managing relationships with software providers to enhance service contract offerings.
Previous Experience at Contact Solutions
Before joining Asurion, Meagan Gallivan worked at Contact Solutions in Reston, VA. She served as a Product Manager from 2012 to 2015, overseeing product development and strategy. Prior to that role, she was a Business Process Analyst from 2011 to 2012, focusing on improving business processes and operational efficiencies.
Career at Booz Allen Hamilton
Meagan Gallivan held the position of Senior Consultant at Booz Allen Hamilton from 2008 to 2011 in the Washington D.C. Metro Area. In this role, she provided consulting services, likely involving strategy development, project management, and process improvement.
Educational Background
Meagan Gallivan holds an MBA from Georgetown University, The McDonough School of Business, obtained between 2006 and 2008. She also earned a Bachelor of Science in Business Administration from Colorado State University, where she studied from 1997 to 2001.