Megan Gallant
About Megan Gallant
Megan Gallant is a Workforce Analyst at Asurion with extensive experience in team support and scheduling roles.
Title
Megan Gallant currently holds the position of Workforce Analyst at Asurion, where she has been employed since 2015.
Current Position at Asurion
Megan Gallant has been serving as a Workforce Analyst at Asurion since 2015. In this role, she focuses on analyzing workforce data to help improve operational efficiency and support strategic decision-making processes.
Previous Roles at Nordia Inc.
Before joining Asurion, Megan worked at Nordia Inc. as Intraday Team Support from 2014 to 2015. During her tenure of 8 months, she provided real-time support to manage call volume and staffing, ensuring optimal operational performance.
Team Lead Experience at RW&CO
In 2014, Megan held the position of Team Lead at RW&CO for a duration of 6 months. Her responsibilities included supervising team activities and enhancing customer service quality.
Scheduling Role at Sitel
Between 2011 and 2014, Megan worked at Sitel as a Scheduler. She spent 3 years optimizing staff schedules to meet business needs while maintaining service level agreements.
Leadership at Cassis
From 2010 to 2012, Megan served as a Team Leader at Cassis. Over her 2-year tenure, she was responsible for leading team operations and implementing process improvements.
Dispatcher Experience at CAI Logistics
Megan began her career at CAI Logistics as a Dispatcher, where she worked from 2009 to 2010. In this capacity, she coordinated logistics and managed transportation schedules for 11 months.