Melissa Naranjo Gonzalez
About Melissa Naranjo Gonzalez
Melissa Naranjo Gonzalez is an Operations Manager at Asurion with a background in industrial engineering from Universidad de los Andes - Colombia.
Current Position at Asurion
Melissa Naranjo Gonzalez is currently working as an Operations Manager at Asurion. She began this role in 2021. Her responsibilities in this position are not detailed, but her role as an Operations Manager typically involves overseeing and improving operational processes, ensuring efficiency, and managing teams to meet company objectives.
Previous Experience at Teleperformance
Before joining Asurion, Melissa worked at Teleperformance as an Accm from 2019 to 2021 for a period of 2 years. Her role was based in Bogotá, Bogotá D.C., Colombia. In this position, Melissa would have been engaged in activities related to customer management and operational excellence in a business process outsourcing environment.
Career at Millenium BPO
Melissa Naranjo Gonzalez had a significant tenure at Millenium BPO, where she held multiple roles. She worked as Gerente de cuenta from 2016 to 2019 for 3 years, Ingeniero de procesos from 2015 to 2016 for 11 months, and Analista de procesos in 2015 for 2 months. These roles were all based in Bogotá, Bogotá D.C., Colombia, indicating her deep involvement in process engineering and account management.
Educational Background
Melissa studied at Universidad de los Andes - Colombia, where she pursued a degree in Ingeniería industrial. She completed her studies and achieved a Grado en Ingeniería, from 2011 to 2016 over a span of 5 years. This educational foundation has provided her with the technical knowledge and skills necessary for her roles in operations and process management.