Merrylyn Ulumenfo
About Merrylyn Ulumenfo
Merrylyn Ulumenfo is a Tech Support Representative at Asurion with a background in Computer/Information Technology Administration and Management from Nashville State Community College.
Current Position at Asurion
Merrylyn Ulumenfo is currently employed as a Tech Support Representative at Asurion in Nashville, TN. She started her role in 2019 and has been contributing to the company's success through her technical expertise and ability to troubleshoot and resolve customer issues effectively. Her responsibilities likely include assisting customers with technical support inquiries, providing solutions to technical problems, and ensuring customer satisfaction through efficient service delivery.
Educational Background at Nashville State Community College
Merrylyn Ulumenfo attended Nashville State Community College from 2015 to 2018, where she earned an Associate's degree in Computer/Information Technology Administration and Management. Her coursework would have covered a variety of topics in computer technology, including system administration, network management, and IT support. This foundational education set the stage for her career in technical support and IT services.
Studies at TN State University
In addition to her education at Nashville State Community College, Merrylyn attended TN State University from 2014 to 2017. Although the specific field of study is not mentioned, her time at the university would have contributed significantly to her overall knowledge and skills in information technology.
Bachelor's Degree from Strayer University
Merrylyn achieved a Bachelor of Applied Science (BASc) in Computer and Information Sciences and Support Services from Strayer University. Although the date listed appears to be a typographical error, this degree would have provided her with advanced knowledge and technical skills in the field of computer science, further enhancing her capabilities in IT support and services.
Vanderbilt University Boot Camps
Merrylyn completed a Computer Programming boot camp at Vanderbilt University. This intensive program would have equipped her with practical coding skills and a deeper understanding of software development processes. Participating in such a boot camp demonstrates her commitment to continuous learning and professional development in the tech industry.
Interests in Electrical Engineering and Technology
Merrylyn has a keen interest in the work of electrical engineers and enjoys exploring the hands-on aspects of electronics and electrical systems. She dedicates her spare time to reading tech blogs and experimenting with new technologies to stay informed about the latest industry trends. Her passion for technology extends to crafting user-friendly and visually appealing web applications, highlighting her enthusiasm for both hardware and software aspects of IT.
Belief in Data-Driven Decision Making
Merrylyn believes in the power of data as a tool for informed decision-making and innovation. With meticulous attention to detail, she excels in data entry and analysis, recognizing the importance of accurate data in achieving business objectives and driving improvements. This analytical approach is an asset in her technical support role, where precision and accuracy are critical to troubleshooting and problem-solving.
Commitment to Collaboration and Teamwork
Merrylyn values collaboration and teamwork, excelling in environments that foster collective efforts towards shared goals. She believes in the power of diverse groups working together to find innovative solutions, and this collaborative mindset is a key factor in her success as a tech support representative. Her ability to work well with others and contribute constructively to team projects underscores her commitment to achieving high-quality outcomes through cooperation and mutual support.