Michael Aguilar
About Michael Aguilar
Michael Aguilar is the Operations Manager for Samsung Care at Asurion, with over 10 years of experience in retail leadership and expertise in managing technical operations.
Current Role at Asurion
Michael Aguilar is the Operations Manager for Samsung Care at Asurion. Since 2019, he has been overseeing critical aspects of the Samsung Care division, including team management. He is responsible for diagnosing and refurbishing hardware across Samsung's portfolio of products. Additionally, he tracks key performance indicators such as engineer performance, customer satisfaction, and inventory management.
Career at Best Buy
Before joining Asurion, Michael Aguilar had a significant career at Best Buy. He started as a Sales Associate in 2008 in the Greater Los Angeles Area and stayed in that role until 2011. Then, he was promoted to Sales Supervisor and worked in Northridge, California, for five years. Following this, he became the Sales Manager for Appliances at Best Buy from 2016 to 2019. Over more than a decade, he gained valuable leadership experience in the retail sector.
Education and Training
Michael Aguilar attended Santa Monica College, where he studied General Studies from 2008 to 2010. He also underwent Microsoft Training.
Professional Skills and Responsibilities
Michael Aguilar has over 10 years of experience leading teams in the retail sector. He is highly organized and self-motivated, capable of handling complex technical tasks in fast-paced environments. In his current role, he manages a team responsible for diagnosing and refurbishing hardware across Samsung's product line, while also overseeing key operational metrics.