Michael Dimler
About Michael Dimler
Michael Dimler is the Global Supply Chain Operations leader at Asurion, overseeing logistics and remanufacturing processes.
Current Role at Asurion
Michael Dimler is currently serving in the role of Global Supply Chain Operations at Asurion, a position he has held since 2019 in Nashville, Tennessee. In this capacity, he oversees the operations at Asurion's remanufacturing facility, ensuring efficient processes and stringent quality control. He directs both forward and reverse logistics functions for Asurion's device protection business, which includes orchestrating next-day shipments and restocking UBREAKIFIX stores. His role also involves maintaining executive relationships with major logistics partners like FedEx, UPS, and Expeditors.
Previous Experience at Asurion
Michael Dimler has held several key roles at Asurion. From 2014 to 2019, he served as the Senior VP of Product Development in Greater Nashville Area, TN. Before that, he was the VP of Customer Care Transformation from 2011 to 2014. In each of these roles, he contributed significantly to operational improvements and technological advancements within the company, setting the stage for his current responsibilities in global supply chain operations.
Prior Roles at CSC and Synchronoss Technologies
Before joining Asurion, Michael Dimler worked at CSC as the Director of Managed Services Sector - Transition Management from 2008 to 2011. He also served CSC as a Director from 2008 to 2010. Before CSC, he spent two years at Synchronoss Technologies as Vice President of Global Operations from 2006 to 2008. These roles allowed him to hone his expertise in managed services and global operations, skills that he later brought to his roles at Asurion.
Earlier Career at AT&T
Michael Dimler's career trajectory includes a significant tenure at AT&T. He held multiple leadership positions such as Vice President of Managed Services Enablement from 2004 to 2006 and Vice President of Service Delivery from 2001 to 2003. Other notable positions include Director of Network Computing Offer Development, Manager of Desktop Support, and Manager of Directory Services Business Unit. His foundational role as a Systems Programmer from 1981 to 1987 allowed him to build a strong technical base in the telecommunications industry.
Education Background
Michael Dimler earned a Master of Business Administration (MBA) in Business Administration and Management, General, from Fairleigh Dickinson University, where he studied from 1982 to 1986. Prior to that, he achieved a Bachelor of Science (BS) in Computer Science from Rutgers University, where he studied from 1977 to 1981. These academic foundations have equipped him with a robust understanding of both business management and technical disciplines, contributing to his successful career in supply chain operations and executive management.