Michael Johnson
About Michael Johnson
Michael Johnson is a District Lead II (Lead Technical Consultant 2) at Asurion in the Greater Atlanta Area, with a diverse work history and a strong background in customer relations and team leadership.
Current Role at Asurion
Michael Johnson is currently serving as District Lead II (Lead Technical Consultant 2) at Asurion. He has been in this role since 2019, operating out of the Greater Atlanta Area. In this position, he manages technical operations and provides consultancy services to enhance the company's technical capabilities and service delivery.
Previous Experience at Verizon Wireless
From 2015 to 2018, Michael Johnson worked at Verizon Wireless, where he held the position of Manager/Solution Specialist in Morrow, GA. During his three years there, he was responsible for managing customer relationships and providing solutions that improved customer satisfaction and operational efficiency.
Experience at Best Buy
Michael Johnson worked at Best Buy from 2004 to 2014. Over this ten-year period, he held the title of Computer Lead. In this role, he managed the computer sales department, ensuring product knowledge, customer service, and sales targets were met consistently.
Educational Background
Michael Johnson attended Southern Crescent Technical College from 2013 to 2015, where he earned his High School Diploma. Alongside his current role, he is pursuing an HVAC degree, which demonstrates his commitment to further education and skill acquisition.
Customer Relations and Team Leadership
With extensive experience in various roles, Michael Johnson has developed a strong background in customer relations and team leadership. He has contributed to numerous team successes and personal achievements, leveraging his skills to improve service delivery and team performance across multiple industries.