Michael Mcnabb
About Michael Mcnabb
Michael Mcnabb is a Field Service Quality Analyst at Asurion and a Lead Technical Consultant at Sprint, with a diverse background in technical consulting and retail management.
Current Position at Asurion
Michael Mcnabb is currently employed as a Field Service Quality Analyst at Asurion in the Dallas/Fort Worth Area. In this role, he is responsible for ensuring the quality and efficiency of field services operations, focusing on performance metrics and service standards.
Past Role at Asurion
From 2017 to 2019, Michael worked at Asurion in Southlake, Texas as a District Lead Technical Consultant. Over the course of two years, he oversaw technical consulting in the district, facilitating high levels of customer satisfaction and technical service delivery.
Current Position at Sprint
Michael also holds a position at Sprint as a Lead Technical Consultant in Hurst, Texas. His responsibilities include leading technical initiatives and consulting on various customer and network issues to optimize Sprint's service delivery.
Previous Experience at Wal Mart
Michael served as a Department Manager at Wal Mart in Hurst, Texas from 2004 to 2007. During his three-year tenure, he managed departmental operations, workforce, and inventory to ensure a smooth and efficient shopping experience.
Educational Background
Michael attended Tarrant County College from 2001 to 2002, where he pursued studies in Business. This academic background provided him with foundational business knowledge applicable to his various managerial roles in the retail and technical consulting sectors.