Michael Swann
About Michael Swann
Michael Swann is a Technical Platform Manager at Asurion, overseeing Agile development within the Cloud API Integration Team.
Current Role at Asurion
Michael Swann serves as the Technical Platform Manager at Asurion since 2021, based in Sterling, Virginia. In this role, he manages the Cloud API Integration Team, a specialized group responsible for Agile development. Swann oversees the creation of new features and solutions tailored to support various channels, applications, and clients. He is also responsible for generating all requirement documentation, including API specifications and system process flows. Additionally, Swann acts as the primary point of contact for production issues, conducts capacity planning, and manages resource allocation for the team.
Previous Experience at Asurion
Before stepping into his current role, Michael Swann was a Technical Analyst at Asurion from 2016 to 2021 in Sterling, VA. During his tenure as a Technical Analyst, he was involved in detailed technical assessments and the development of solutions. The experience gained in this role helped him transition seamlessly into his current managerial position, where he now oversees a team and handles more complex project management tasks.
Career at Sprint
Michael Swann worked at Sprint for several years in various capacities. From 2015 to 2016, he was a Sr. Systems Analyst – eCommerce Analyst/Project Manager in Reston, Virginia. Between 2009 and 2014, he functioned as a Sr. Systems Analyst - Digital Channel Financial Analyst, also in Reston, VA. Prior to that, he was a Systems Analyst III - Order Management and PMO Process Management from 2007 to 2009. His comprehensive roles at Sprint entailed responsibilities ranging from process management to digital channel financial analysis and project management.
Tenure at Nextel Communications
Michael Swann held the position of Business Analyst III – IT Application Development and Rationalization at Nextel Communications from 1998 to 2007 in Reston, VA. In this capacity, he contributed to the rationalization and development of IT applications. His nine-year tenure at Nextel Communications provided him with extensive experience in business analysis, IT operations, and application development, which paved the way for his subsequent roles in the telecommunications industry.
Educational Background
Michael Swann holds a Bachelor of Science (B.S.) degree in Economics from North Carolina State University, College of Management. He completed his studies from 2016 to 2020. This educational background in economics provided him with analytical and strategic problem-solving skills, which he has applied throughout his career to manage technical and financial operations effectively.