Mike Cowan
About Mike Cowan
Mike Cowan is a Customer Service Representative currently working at Liquid Education and Silver and Black Cleaning Services.
Company
Mike Cowan is currently working at Liquid Education as a Customer Service Support Specialist. The company is known for its dedication to providing comprehensive educational solutions and support. Mike's role involves assisting clients and resolving service issues, ensuring customer satisfaction.
Past Roles
Mike previously worked at Harte Hanks as a Technical Support Representative and Team Lead from 2011 to 2013. Harte Hanks is a globally recognized company specializing in customer interaction and marketing solutions. Mike's responsibilities included managing technical issues and leading a team to enhance the customer service experience.
Education and Expertise
Mike has a varied educational background. He studied at the National American University, achieving a Bachelor of Arts degree. Additionally, he attended Weber Basin College between 1970 and 1994. His educational journey has equipped him with a broad understanding and expertise necessary for his roles in customer service and technical support.
Supervisor Experience
Mike holds a supervisory position at Silver and Black Cleaning Services. In this role, he oversees the cleaning operations and manages a team of staff, ensuring high standards of cleanliness and service deliverables. His supervisory experience adds a valuable layer of leadership to his professional skills.