Misty G.
About Misty G.
Misty G. is a Tech Support Expert at Asurion with extensive experience in sales and customer service roles at companies like AT&T and Charter Communications.
Current Employment at Asurion
Misty G. currently holds the position of Tech Support Expert at Asurion, where she has been working since 2021. Her role involves providing technical support and troubleshooting assistance to customers. During her tenure at Asurion, she has been working remotely. The position requires a combination of technical knowledge and customer service skills to effectively address and resolve a wide range of technical issues.
Professional Experience at Charter Communications/Spectrum
Misty G. served as a Business Account Executive at Charter Communications/Spectrum from 2020 to 2021, based in Clarksville, TN. Her responsibilities included managing business accounts, building customer relationships, and providing tailored communication solutions to meet the needs of business clients. This role honed her sales, negotiation, and account management skills.
Previous Roles at AT&T
Misty G. has extensive experience with AT&T, having worked in two significant roles. From 2019 to 2020, she was an Integrated Sales Consultant, and from 2011 to 2019, she served as a Retail Sales Consultant. In these roles, she was responsible for sales, customer service, and providing product knowledge to customers. Her experience at AT&T refined her abilities in sales strategy, customer interactions, and technical expertise.
Early Career Positions
Misty G.’s early career includes various positions across different industries. She worked as a Conspec at Horizon Mine for four months in Helper, Utah, and as a Business Consultant at Convergys for five months in Lake Mary, Florida. Additionally, she managed a store at Wireless Wizard Inc. in Daytona Beach, Florida, and supervised at ABCO Cellular in New Smyrna Beach, Florida. These roles provided her with a diverse skill set encompassing management, consulting, and customer service.
Educational Background
Misty G. completed her high school education at Coral Shores High School from 1999 to 2001, followed by one year at Seminole Community College where she achieved her High School Diploma. Her educational background laid the foundation for her diverse career, equipping her with fundamental skills and knowledge integral to her professional growth.