Mohamed Ibrahim
About Mohamed Ibrahim
Mohamed Ibrahim is an Operations Supervisor at Asurion with extensive experience in customer service and technical support roles.
Operations Supervisor at Asurion
Mohamed Ibrahim has been serving as an Operations Supervisor at Asurion since 2018. Located in Las Vegas, Nevada, he brings significant experience managing operational processes, ensuring efficiency and oversight in daily operations. This role indicates his aptitude for leadership in a fast-paced work environment.
Customer Service Supervisor at Enlightened, Inc
Before his current position, Mohamed Ibrahim worked as a Customer Service Supervisor at Enlightened, Inc from 2017 to 2018. Based in Jersey City, New Jersey, he was responsible for overseeing customer service operations, enhancing customer satisfaction, and leading a team to meet service quality standards.
Customer Service Team Lead at Cablevision
From 2012 to 2016, Mohamed Ibrahim held the role of Customer Service Team Lead at Cablevision. During his four-year tenure, he led customer service teams, managed workflow, and ensured high-quality service delivery. His experience here highlights his leadership abilities in customer service environments.
Billing & Technical Support Representative at Cablevision
Mohamed Ibrahim started his career at Cablevision as a Billing & Technical Support Representative from 2009 to 2012. For three years, he handled customer billing issues and provided technical support. This role laid the foundation for his expertise in customer service and technical problem-solving.