Monank Patel
About Monank Patel
Monank Patel is a TLC Operator at Asurion with expertise in device diagnostics and IT support, and has previous experience as a Senior Shipping Specialist at GEODIS.
Current Role at Asurion
Monank Patel has been working at Asurion as a TLC Operator since 2020 in Tennessee, United States. In this role, he is responsible for performing device diagnostics, conducting smart resets, and handling activations. His responsibilities also include various aspects of technical customer support and troubleshooting.
Previous Position at GEODIS
Before joining Asurion, Monank Patel worked at GEODIS as a Senior Shipping Specialist and Incharge of Apple Canada Retail from 2019 to 2020. During his 9-month tenure, he managed shipping operations and inventory management, focusing on Apple Retail operations in Canada. His role required strong leadership skills and rigorous attention to logistical details.
Educational Background
Monank Patel studied at Gujarat Technological University, where he obtained a Bachelor's degree in Computer Engineering. He completed his studies over six years, from 2012 to 2018. His educational background provided him with a strong foundation in computer systems, software engineering, and IT support.
IT Support Expertise
Throughout his career, Monank Patel has continuously developed his skills as an IT Support Specialist. His expertise encompasses performing device diagnostics, executing smart resets, and managing device activations. He has also focused on enhancing his technical support abilities to provide efficient and effective solutions in various IT contexts.
Leadership in Shipping and Inventory Management
Monank Patel possesses leadership experience in shipping and inventory management, particularly from his role at GEODIS. He was responsible for overseeing shipping operations and retail logistics for Apple Canada, demonstrating his capability to manage complex supply chain processes and lead teams to achieve organizational goals.