Monique Spaulding
About Monique Spaulding
Monique Spaulding is a Senior Delivery Manager, Product at Asurion and a Project Manager at N.E.W. Customer Service Companies, Inc, with extensive experience in technical and project management roles.
Current Role at Asurion
Monique Spaulding has been serving as the Senior Delivery Manager, Product at Asurion since 2014. In this role, she is responsible for overseeing the delivery and management of product initiatives. Spaulding focuses on end-to-end project management, ensuring timely and budget-compliant execution of product deliveries. Her responsibilities also include maintaining Work Breakdown Structures (WBS) and employing advanced project scheduling techniques like critical path methods and Gantt charts. This role leverages Spaulding's extensive experience in managing complex and large-scale projects.
Past Role at N.E.W. Customer Service Companies, Inc.
Monique Spaulding has been operating as a Project Manager at N.E.W. Customer Service Companies, Inc. since 2010. In her capacity, she is tasked with overseeing a variety of project initiatives. Her role underscores her organizational and managerial skills, particularly in handling intricate project timelines and ensuring project deliverables align with company objectives. Spaulding’s experience shines through in her ability to drive project success and efficiency.
Experience at AOL
Monique Spaulding's tenure at AOL spanned from 2004 to 2010, during which she held the roles of Senior Technical Project Manager, Service Oriented Architecture, and Technical Project Manager. Her responsibilities included managing extensive technical projects and coordinating cross-functional teams. She was instrumental in developing service-oriented architecture strategies and ensuring project goals were met. Spaulding's period at AOL enabled her to refine her skills in technical project management and large-scale project implementation.
Early Career at MCI and Sprint
Monique Spaulding commenced her career at MCI as a Project Manager in Mass Markets IT from 1998 to 2004. She led substantial residential and business market initiatives with budgets reaching up to $50 million. Before MCI, she served as a Billing Analyst at Sprint from 1996 to 1998. Her early roles laid a strong foundation for her project management expertise, focusing on financial analysis and large-scale IT project management.
Charitable Involvement
During her tenure at AOL, Monique Spaulding engaged with numerous charitable organizations including The Children’s Sake of VA, Year-Up, Jackie Joyner Kersee and Zina Garrison’s Beyond the Gold Foundation, and the Susan G. Komen Foundation. As the Vice President of AOL’s Business Resource Group, she played an active role in community support and philanthropic efforts, reinforcing her commitment to social responsibility.