Natalia Mercado
About Natalia Mercado
Natalia Mercado is a Risk Process Manager at Asurion with extensive experience in various roles within the company and a solid educational background in business and information technology.
Current Role at Asurion
Natalia Mercado currently works as a Risk Process Manager at Asurion. She started this role in 2021 and operates out of the United States. In her role, she is responsible for overseeing and managing risk-related processes, ensuring efficiency and precision in risk management activities.
Previous Roles at Asurion
Before her current position, Natalia Mercado worked at Asurion in various roles. From 2019 to 2021, she was a Sr. Program Management Analyst based in Florida. Prior to that, she served as an Adjuster/Claims Review Supervisor from 2015 to 2019 in a virtual work-from-home setting. She also spent three months in 2015 as an Adjuster. Additionally, she was a Customer Care Supervisor from 2011 to 2015 and a Customer Service Representative from 2009 to 2011.
Early Career at AT&T
Before joining Asurion, Natalia Mercado started her career at AT&T as a Customer Service Representative. She worked there from 2006 to 2008, gaining valuable experience in customer service in Ocala, Florida.
Educational Background
Natalia Mercado has a diverse educational background. She achieved an Associate of Science (A.S.) degree in Business Management from Anthem College-Phoenix, where she studied from 2009 to 2011. Prior to that, she studied Business Administration and Management at Rasmussen College from 2004 to 2006. Natalia also holds a High School Diploma in Business from West Port High, which she earned from 2000 to 2004. Additionally, she studied Information Technology at Columbia Southern University, where she earned a Bachelor of Science - BS.
Skills and Capabilities
Natalia Mercado is known for her ability to comprehend difficult ideas and implement beneficial action plans. She is motivated by achievement and efficiency, with a focus on detail and precision. Natalia has a proven track record of quickly mastering new tasks and skills, highlighting her adaptability and commitment to continuous improvement.