Nathan Wilson
About Nathan Wilson
Nathan Wilson is a Customer Specialist at Asurion with a strong background in customer service and information technology, known for his high Net Promoter Score and resolution rate.
Title
Nathan Wilson is a Customer Specialist, currently working at Asurion.
Current Role at Asurion
Nathan Wilson has been serving as a Customer Specialist at Asurion since 2021. His role focuses on assisting customers with various service needs, ensuring their issues are resolved promptly and effectively.
Previous Experience at Telstra
Nathan Wilson previously worked at Telstra as a Telstra Store Consultant from 2019 to 2021. Based in Broadmeadows, Victoria, Australia, he provided customers with tailored communication solutions and support.
Customer Service Role at BP
From 2015 to 2016, Nathan Wilson worked at BP in Melbourne, Australia, as part of the customer service team. His responsibilities included assisting customers with their purchases and ensuring a smooth shopping experience.
Customer Service and IT Specialist at Asurion
Between 2016 and 2019, Nathan Wilson was employed at Asurion as a Customer Service and Information Technology Specialist in Melbourne, Australia. He handled both customer service and IT-related inquiries, demonstrating his versatility in problem-solving.
Education
Nathan Wilson studied at Bundoora Secondary College.
Customer Satisfaction Achievements
Nathan Wilson achieved a Net Promoter Score of over 85, indicating exceptional customer satisfaction. His performance reviews consistently recognized him for his outstanding customer experience results.