Nhung (Velvet) Ho
About Nhung (Velvet) Ho
Nhung (Velvet) Ho is a Conversion Rate Optimization Manager at Asurion with extensive experience in web development and UX optimization.
Company
Nhung (Velvet) Ho is currently employed at Asurion, where she has been contributing her expertise since 2021. Asurion is an established leader in providing device protection and support services, known for enhancing customer experiences and delivering innovative solutions.
Title
Nhung (Velvet) Ho serves as the Conversion Rate Optimization Manager at Asurion. In this role, she focuses on improving user experiences and increasing conversion rates through strategic optimizations, ensuring that customer interactions are seamless and effective.
Professional Experience
Nhung (Velvet) Ho has accumulated diverse experience in web development and optimization. Prior to her current role, she worked as a UX/Conversion Rate Optimization Specialist at TopSpot Internet Marketing from 2018 to 2021 in Houston, Texas. Her experience includes positions at Sheer Industries, Indus River Ventures, AtComedia, and MarketPro3, where she served in various web developer roles. She began her career as a Web Intern at ESX, Inc. and as a Graphic Designer at Houston Community College-PR Department.
Education and Expertise
Nhung (Velvet) Ho holds an Associate's Workforce degree in Digital Communication from the Houston Community College System (2010-2012) and a Bachelor of Business Administration (B.B.A.) in Marketing from the University of Houston-Clear Lake (2006-2008). She is proficient in content management systems such as Modx, Magento, Woocommerce, Umbraco, and Joomla, and skilled in front-end and back-end development technologies including PHP and Jquery.
Design and Development Skills
Nhung (Velvet) Ho has a strong background in both web and graphic design. She is experienced in using Adobe Photoshop, Indesign, and Illustrator for creating marketing materials. Additionally, she specializes in responsive web and email design, ensuring optimal user experiences across various devices.