Nicholas Biggar
About Nicholas Biggar
Nicholas Biggar is the Senior Manager of IT Governance and Strategy at Asurion, with extensive experience in IT project management and strategy roles across multiple companies.
Title at Asurion
Nicholas Biggar holds the title of Senior Manager - IT Governance and Strategy at Asurion. He has been in this role since 2021, operating out of Tokyo, Japan. His responsibilities include overseeing IT governance frameworks and strategizing technology implementations to enhance organizational efficiency.
Previous Positions Held
Nicholas Biggar's prior roles demonstrate a breadth of experience in IT and project management. From 2019 to 2021, he was an Information Technology Program Manager at Asurion in Tokyo. Before that, he served as IT Insight and Strategy Manager at AstraZeneca in Manchester, United Kingdom, from 2017 to 2019. His tenure at Accenture covered multiple roles, including IT Transformation Programme - Project Manager, Mobile Device Management Project - Workstream Lead, and Global Externalisation Consultant. He also held positions such as Release Manager/SME and Regional Lead EMEA/ASIAPAC.
Education and Expertise
Nicholas Biggar is an alumnus of The University of Salford, where he completed a Bachelor of Science (BSc) in Computer and Video Games. His academic background has provided a solid foundation for his career in IT management and governance.
Project and Initiative Management
In his current role, Nicholas Biggar has managed the rollout of ServiceNow at Asurion, which serves as a single source for total project, portfolio, finance, and resource management. He also oversees the introduction and adoption of Agile (Scrum) methodologies, enhancing project delivery processes across the organization.
Team Leadership and Process Improvement
Nicholas leads a team of process improvement analysts responsible for redesigning and optimizing various processes within Asurion, including Change Management, Resource Planning, Master Data Management, and Project Reporting. His efforts focus on integrating cutting-edge technology into the company's service portfolio, continually advancing operational efficiency and innovation.