Nicholas Burks
About Nicholas Burks
Nicholas Burks is a Product Owner specializing in Back Office Integration at Asurion in Nashville, Tennessee.
Title: Product Owner, Back Office Integration
Nicholas Burks currently holds the title of Product Owner, Back Office Integration at Asurion. His role involves managing and optimizing back-office integrations within the company. He started this position in 2015 and continues to serve in this capacity. Based in Nashville, Tennessee, United States, Burks is responsible for ensuring that back-office processes work seamlessly with other systems and applications.
Previous Role: Web Product Manager
Before his current role, Nicholas Burks worked as a Web Product Manager at Asurion from 2013 to 2015. During this period, he was responsible for overseeing the development and management of web-based products for the company. His role involved coordinating with various departments to ensure that the product goals met customer needs and company objectives.
Experience as UAT Analyst
Nicholas Burks served as a UAT Analyst at Asurion from 2011 to 2013. In this role, he was based in Nashville, Tennessee, where he carried out User Acceptance Testing (UAT) for various projects. This involved validating that the software met the business requirements and was ready for use before being deployed to production environments.
Early Career: Customer Service Representative
In the early stages of his career, Nicholas Burks worked as a Customer Service Representative at Asurion. His tenure lasted from 2010 to 2011, spanning 11 months in Nashville, Tennessee. During this time, he gained valuable experience in customer service, addressing client inquiries, and resolving issues effectively. This role helped him build a strong foundation for his subsequent positions within the company.