Nick Cross

Nick Cross

Client Solutions Director @ Asurion

About Nick Cross

Nick Cross is the Client Solutions Director at Asurion, with extensive experience in various managerial roles at Telstra and BT, and a strong educational background in business and accounting.

Current Role at Asurion

Nick Cross serves as the Client Solutions Director at Asurion, a role he has held since 2017. Based in Nashville, Tennessee, United States, he is responsible for overseeing client-specific strategies and solutions. Prior to this role, he worked as a Program Manager in Customer Support Services at Asurion.

Experience at Telstra

Before joining Asurion, Nick Cross accumulated significant experience at Telstra in Canberra, Australia. From 2014 to 2017, he was the General Manager of Device Services. Previously, he served as Chief of Staff for Consumer Strategy and Operations from 2012 to 2014, General Manager of Retail Operations from 2011 to 2012, and General Manager of Retail Systems from 2010 to 2011. From 2007 to 2010, he held the role of General Manager for Service Commercials.

Early Career and International Experience

Nick Cross has extensive early career experience, having worked internationally. He served as a Senior Commercial Manager at BT in London, Greater London, United Kingdom, from 2000 to 2007. Prior to that, he was the Financial Controller at Uecomm in Australia from 1998 to 2000. His career started at Bdo Nelson Parkhill where he worked as a Business Services Senior from 1995 to 1998.

Educational Background

Nick Cross holds a Master of Business Administration (MBA) from the Alliance Manchester Business School, where he studied from 2004 to 2007. He also earned a Bachelor's degree in Business and Accounting from Swinburne University of Technology Sydney. Additionally, he has education in Management Accounting from Chartered Accountants Australia and New Zealand.

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