Nicole Freeman
About Nicole Freeman
Nicole Freeman is a Jewelry Customer Service Representative at Asurion with a background in healthcare intake and office management.
Current Position at Asurion
Nicole Freeman has been employed as a Jewelry Customer Service Representative at Asurion since 2016. In this role, she is responsible for assisting customers with inquiries and issues related to jewelry, ensuring customer satisfaction through effective communication and problem-solving. Her tenure at Asurion highlights her expertise in customer service, particularly within the jewelry industry.
Previous Experience at eviCore Healthcare
Before joining Asurion, Nicole Freeman worked as an Intake Representative at eviCore Healthcare from 2014 to 2015. During her one-year stint, she was involved in the initial processing of patient information and managing their healthcare service requests. This experience provided her with essential skills in managing high volumes of detail-oriented tasks and customer interactions.
Role at D & N Transportation
From 2007 to 2012, Nicole Freeman served as an Office Manager at D & N Transportation in Chattanooga, Tennessee. Over the course of five years, she managed office operations, coordinated with various departments, and ensured the smooth running of transportation logistics. Her role encompassed administrative duties and required strong organizational and multitasking abilities.
Education at Virginia College
Nicole Freeman studied at Virginia College from 2006 to 2008. Her education there provided her with foundational knowledge and skills that have been pivotal in her subsequent professional roles. The training and qualifications gained during this period equipped her for various customer service and administrative positions.