Nicole Henderson
About Nicole Henderson
Nicole Henderson is a Premier Support Technician at Asurion in Nashville, Tennessee, with a background in support systems and information systems.
Current Role at Asurion
Nicole Henderson holds the position of Premier Support Technician at Asurion. She has been with the company since 2016. During her tenure at the Nashville, Tennessee office, she has contributed to providing top-tier technical support. Her role involves addressing and resolving complex technical issues, ensuring customer satisfaction, and delivering exceptional service.
Previous Role at Old Hickory Credit Union
Before joining Asurion, Nicole Henderson worked as a Support Systems Specialist at Old Hickory Credit Union from 2010 to 2015. Over five years, she was responsible for maintaining and supporting system infrastructure, aiding in troubleshooting technical problems, and implementing system upgrades to enhance operational efficiency.
Experience at CoastHills Credit Union
Nicole Henderson served as the Information System Officer at CoastHills Credit Union from 2006 to 2010. In this role, she managed information systems, oversaw data security protocols, and supported the IT department with system improvements. Her tenure at CoastHills Credit Union was marked by significant contributions to the organization's technology framework.
Education at Florida Metropolitan University
Nicole Henderson pursued higher education at Florida Metropolitan University, where she studied from 2004 to 2006. The academic program provided her with a solid foundation in technical skills and knowledge, which she applied in her professional career in technical support and information systems roles.
Early Education at DeKalb County High School
Nicole Henderson attended DeKalb County High School from 1998 to 2002. Her early education laid the groundwork for her interest in technology and information systems, leading her to pursue further studies and a career in the technical support and IT fields.