Nicole Paterka
About Nicole Paterka
Nicole Paterka is an Operations Manager at Asurion with over 20 years of experience in retail, sales, operations, customer service, and call center industries.
Current Role at Asurion
Nicole Paterka is currently serving as an Operations Manager at Asurion. She began her tenure in 2019, bringing her extensive background and expertise in operations management to the company. In her role, she is responsible for overseeing operational processes, ensuring efficiency, and managing teams to achieve organizational goals.
Previous Experience at TTEC
From 2017 to 2019, Nicole Paterka worked at TTEC as a Sales Manager in Orlando, Florida. During her two years in this position, she was responsible for managing sales operations and leading her team to optimize sales performance. Her role included developing sales strategies, supervising sales activities, and ensuring customer satisfaction.
Operations Manager at Optum
Nicole Paterka held the position of Operations Manager at Optum, formerly known as Alere Wellbeing, for 7 months from 2016 to 2017. Based in Denver, Colorado, she was tasked with overseeing operations and improving process efficiencies. Her role involved managing teams and implementing operational strategies to enhance productivity.
Operations Supervisor at Fifth Third Bank
Before her role at Optum, Nicole Paterka worked as an Operations Supervisor at Fifth Third Bank from 2010 to 2016. She spent six years in this role, where she supervised bank operations and managed staff. Her responsibilities included ensuring compliance with banking regulations, improving operational processes, and providing leadership to her team.
Long-term Tenure at Men's Wearhouse
Nicole Paterka's career includes a significant tenure as an Operations Manager at Men's Wearhouse, where she worked from 1998 to 2010 in the Cincinnati Area, KY. Over her 12 years with the company, she managed retail operations and led teams to meet organizational objectives. Her role involved overseeing day-to-day activities, enhancing customer service, and implementing operational improvements.