Noppayut Sriwatanasakdi
About Noppayut Sriwatanasakdi
Noppayut Sriwatanasakdi is a Data Scientist at Asurion in Tokyo, Japan, with a background in artificial intelligence and computer engineering.
Current Position at Asurion
Noppayut Sriwatanasakdi is currently working as a Data Scientist at Asurion in Tokyo, Japan. He has been with the company since 2019, focusing his expertise on developing solutions for in-depth customer satisfaction analysis and call center operator evaluation. His role involves enhancing the problem-resolve rate of a troubleshooting chatbot, as well as analyzing customer-operator conversations to improve service quality.
Previous Experience at Works Applications
Before joining Asurion, Noppayut worked at Works Applications Co., Ltd. as an R&D Engineer from 2018 to 2019. During his tenure, he was based in the 23 wards of Tokyo, Japan. His role involved significant research and development responsibilities in the tech sector.
Educational Background
Noppayut holds a Master’s degree in Artificial Intelligence from Osaka University, where he studied from 2016 to 2018. Prior to that, he completed his Bachelor's degree in Computer Engineering at Chulalongkorn University from 2011 to 2015. His educational journey began at Kanjanapisek Wittayalai Nakhonpathom school, where he focused on science and mathematics.
Internships and Part-time Roles
Noppayut has gained valuable experience through various internships and part-time roles. In 2014, he interned at Thomson Reuters as part of the DACS team and at JAIST in the Tanaka lab, both for a duration of 2 months. He also worked as a part-time programmer at Guru Square for 6 months in 2015.