Nyashia Grady
About Nyashia Grady
Nyashia Grady is an Internal Intern in the Back Office Business Architect Team at Asurion in Nashville, Tennessee.
Current Role at Asurion
As of 2019, Nyashia Grady has served as an internal intern in the Back Office Business Architect Team at Asurion in Nashville, Tennessee. In this capacity, she contributes to backend business architecture and supports team functions essential to operational management.
Finance Claims Examiner Role
From 2018 to 2019, Nyashia Grady worked as a Finance Claims Examiner at Asurion. During this period, she was responsible for evaluating and processing financial claims, ensuring accuracy and compliance with organizational and regulatory standards. This role played a critical part in the financial operations of the company.
Experience as a Mobility Online Chat Representative
Between 2015 and 2018, Nyashia Grady held the position of Mobility Online Chat Representative at Asurion. In this role, she engaged with customers via online chat to address their mobile phone-related queries, providing support and resolving issues promptly to enhance customer satisfaction.
Customer Service Background
From 2012 to 2015, Nyashia Grady was employed as a Customer Service Representative at Asurion. She handled customer inquiries, disputes, and provided essential services, thereby contributing to the company's customer service department goals in Nashville, Tennessee.