Octavia Jones
About Octavia Jones
Octavia Jones is a Customer Service Specialist at Asurion with a diverse background in chemistry and customer service roles.
Current Role at Asurion
Octavia Jones has been working as a Customer Service Specialist at Asurion since 2021. In this role, she focuses on addressing customer inquiries and resolving issues. The position, which she performs remotely, allows her to utilize her communication skills and problem-solving abilities to deliver efficient service to clients.
Previous Experience at Strayer University
From 2019 to 2023, Octavia Jones was a Graduate Student at Strayer University in Richmond Heights, OH. During these four years, she pursued higher education while managing other professional responsibilities. Her time at Strayer University facilitated her development in the field of Project Management.
Role as Nutrition and Lifestyle Coach at Herbalife
Between 2017 and 2023, Octavia Jones worked as a Nutrition and Lifestyle Coach for Herbalife Independent Distributor in Chicago, Illinois. In this six-year tenure, she provided guidance on nutrition and healthy living to clients, helping them achieve their wellness goals through personalized plans and lifestyle adjustments.
Experience at Sherwin-Williams Paints
Octavia Jones held two positions at Sherwin-Williams Paints from 2014 to 2023 in the Greater Chicago Area. Initially working as a Lab Technician for three years, she later transitioned to the role of Plant Chemist, where she remained for six years. Her responsibilities included various testing methods like rheology, IR, and microbiology cultures, as well as managing pH meters.
Educational Background
Octavia Jones has an extensive educational background with degrees from multiple institutions. She earned a Master of Science (MS) in Project Management from Strayer University (2019-2023), a Bachelor of Science (B.S.) in Chemistry from the University of Missouri-Saint Louis (2011-2013), and completed her studies in Chemistry-Biochemistry at Truman State University (2006-2010). Her academic journey has been complemented by coursework in advanced testing methods including AAS, UV-VIS, GC/MS, HPLC, titration, and FTIR.