Ornela Pone
About Ornela Pone
Ornela Pone is a Premier Support Solutions Representative at Asurion with a background in Computer Systems Networking and Telecommunications.
Current Role at Asurion
Ornela Pone currently works as a Premier Support Solutions Representative at Asurion. She has been in this role since 2021, providing specialized customer support and solutions in the realm of telecommunications and computer networks. Her responsibilities likely include addressing complex customer issues, troubleshooting network problems, and ensuring high levels of customer satisfaction. Her expertise in computer systems networking and telecommunications is leveraged to provide advanced support and solutions to clients.
Education and Expertise
Ornela Pone holds an Associate of Arts and Sciences (AAS) degree in Computer Systems Networking and Telecommunications from Houston Community College, completed in 2021. She also earned a Diplome National d'Ingénieur in Mise en réseau de systèmes informatiques et télécommunications from Université Privée Montplaisir de Tunis in 2018. In addition, she achieved a Diplome d'Ingénieur in Systèmes et Réseaux from Institut Africain d’Informatique in 2015. Her comprehensive educational background has provided her with a solid foundation in computer network administration and telecommunications.
Language Proficiency
Ornela Pone is fluent in both French and English. This bilingual proficiency enables her to effectively communicate with a diverse range of clients and colleagues. Her ability to converse in multiple languages enhances her role as a Premier Support Solutions Representative, allowing her to bridge gaps in communication and cater to a global clientele.
Focus on Network Security
Ornela Pone has shown a keen interest in the security aspects of telecommunications. Her focus includes maintaining and configuring secure network architectures, ensuring that systems are protected against potential threats. This aspect of her expertise is crucial in today's digital landscape, where network security is a top priority for businesses and individuals alike.
Ongoing Professional Development
Ornela Pone actively seeks opportunities to expand her knowledge and skills in computer network administration. Her continuous pursuit of professional development ensures she stays updated with the latest trends and technologies in the field. This proactive approach allows her to deliver high-quality support and solutions in her role.