Osama Farooqi
About Osama Farooqi
Osama Farooqi is a Customer Support Representative at Asurion with a background in Chemical Engineering and Supply Chain Management.
Title
Osama Farooqi currently serves as a Customer Support Representative at Asurion, a role he has held since 2020. Previously, he worked as a Sales Leader at Metro by T-Mobile from 2019 to 2020.
Customer Support Representative at Asurion
Since 2020, Osama Farooqi has been employed with Asurion in Houston, Texas. His role as a Customer Support Representative involves addressing customer queries, resolving issues, and ensuring customer satisfaction. His strong background in customer service is highlighted by his excellent service record and ability to manage supply chain aspects to improve productivity.
Education and Expertise
Osama Farooqi graduated from Prairie View A&M University with a Bachelor of Science in Chemical Engineering and a minor in Supply Chain Management in 2021. His academic training has endowed him with specific expertise in manufacturing process troubleshooting and preventive maintenance. He combines this knowledge with a focus on improving operations, enhancing safety, and strengthening compliance.
Chemical Engineering Background
Osama Farooqi has a robust background in chemical engineering, emphasizing the creation of functional products and manufacturing equipment. He is skilled in developing scalable laboratory procedures and supervising developmental chemical processes. This technical acumen is complemented by his ability to manage multiple projects accurately and professionally.
Previous Sales Leader Role
From 2019 to 2020, Osama Farooqi worked as a Sales Leader at Metro by T-Mobile in the Houston, Texas Area. During this time, he demonstrated a strong understanding of customer needs and business supply chain knowledge. His strategic thinking and problem-solving abilities were key in successfully managing sales operations and enhancing overall productivity.