Pedro Flores
About Pedro Flores
Pedro Flores is a Customer Service Delivery Tech Expert at Asurion with a diverse background in sales and customer service roles across various companies.
Title
Pedro Flores holds the position of Customer Service Delivery Tech Expert at Asurion. He has been serving in this role since 2019, operating out of Pennsauken, NJ.
Professional Background
Pedro Flores has accrued diverse professional experience across multiple industries. Prior to his current role at Asurion, he worked at AT&T as a Retail Sales Consultant in Bensalem, PA for 8 months. He has also held positions at TD as a Financial Services Representative, and Ashley Furniture Homestores as an Ashley Furniture Specialist. His career includes roles at Best Buy, where he worked in various capacities, including as a Home Theater Sales Representative, Magnolia Home Theater Sales Representative, and LG Home Theater Expert. Additionally, he spent two years as an Outbound Sales Representative at Comcast Business in Horsham, PA, and has experience as a Collections Account Representative at Rent-A-Center.
Education and Skills
Pedro Flores obtained a Bachelor of Science in Business Administration with a focus on Entrepreneurial and Managerial Development from Universidad Interamericana de Puerto Rico, Recinto Metropolitano. He also holds a High School Diploma from Guamani School. Pedro is well-versed in all Windows operating systems, Microsoft Office, and Corel Office Suite, demonstrating extensive computer literacy. He is bilingual, which allows him to communicate effectively in diverse environments. He also possesses strong mathematical skills and is a licensed driver in both Puerto Rico and Pennsylvania.
Customer Service Experience
Pedro Flores's varied career includes significant experience in customer service roles. From his time at Asurion as a Customer Service Delivery Tech Expert to his roles at AT&T and Metro PCS Authorized Dealer, Pedro has consistently demonstrated strong communication and problem-solving abilities, ensuring customer satisfaction across different service sectors.