Peter Conrad
About Peter Conrad
Peter Conrad is a Call Center Supervisor at Asurion with a background in sales and training management.
Current Role at Asurion
Peter Conrad is currently employed as a Call Center Supervisor at Asurion. He has been with the company since 2019 and works out of Las Vegas, Nevada, United States. In this role, he oversees call center operations, providing guidance and support to his team to ensure customer service standards are met.
Previous Role at Asurion
Peter Conrad previously worked as a Call Center Supervisor at Asurion from 2019 to 2022. During his 3-year tenure, he was responsible for managing a team of call center agents, optimizing performance metrics, and contributing to the overall efficiency of customer service operations.
Experience at Wyndham Destinations
Peter Conrad worked as a Vacations Sales Consultant at Wyndham Destinations from 2017 to 2019 in Las Vegas, Nevada, United States. In this capacity, he was involved in selling vacation packages, providing travel recommendations, and ensuring customer satisfaction through personalized service.
Role at Verizon
From 2008 to 2017, Peter Conrad was employed at Verizon in Crossville, Tennessee, United States, initially as a Solutions Manager and later taking on additional responsibilities as a Training Manager. His combined 9-year experience included overseeing sales strategies, managing customer relationships, and conducting training sessions for new employees.
Position at Alorica
In 2008, Peter Conrad held a position as a Training Manager at Alorica for 4 months in Manhattan, Kansas, United States. His main duties involved organizing training programs for new hires and ensuring that staff were well-prepared to meet the operational demands of the call center.