Princess Lily Gladys Inciong
About Princess Lily Gladys Inciong
Princess Lily Gladys Inciong is a Call Center Supervisor at Asurion, with a diverse background in technical support and team leadership roles across various companies in the Philippines.
Current Role at Asurion
Princess Lily Gladys Inciong is currently employed as a Call Center Supervisor at Asurion. She has been in this role since 2020 and is based in Santa Rosa, Central Luzon, Philippines. As a Call Center Supervisor, she oversees the operations of the call center, ensuring exceptional customer service and efficient workflow.
Previous Experience at Asurion
Before taking on her current role, Princess Lily Gladys Inciong worked at Asurion as a Technical Specialist. Her tenure in this position lasted from 2019 to 2020, and she was stationed in Nuvali Sta Rosa. In this role, she specialized in providing technical support and resolving customer issues, contributing to the company's customer satisfaction goals.
Career at Iopex Technologies
From 2013 to 2016, Princess Lily Gladys Inciong served as a Team Lead at Iopex Technologies. During her three-year tenure, she was responsible for leading teams, managing projects, and ensuring that team objectives were met. Her leadership and management skills were critical to the successful execution of various projects.
Role at Sutherland Global Services
Princess Lily Gladys Inciong worked at Sutherland Global Services as a Level 2 Technical Consultant from 2010 to 2013. Based in Taguig, she was involved in providing advanced technical support, troubleshooting complex technical issues, and helping to improve technical processes within the company.
Sales Administrative Assistant at Globe Telecom
Starting her career at Globe Telecom, Princess Lily Gladys Inciong worked as a Sales Administrative Assistant from 2009 to 2010 in San Jose, Mindoro. In this role, she supported the sales team with administrative tasks, managed records, and assisted in coordinating sales activities.
Academic Background at Kolehiyo ng Lungsod ng Lipa
Princess Lily Gladys Inciong attended Kolehiyo ng Lungsod ng Lipa from 2017 to 2019, where she studied Computer Technology/Computer Systems Technology. She earned an Associate's degree, which provided her with foundational knowledge and skills relevant to the field of computer technology.
Education at Lyceum of the Philippines - Laguna
Prior to her associate's degree, Princess Lily Gladys Inciong pursued a Bachelor of Science in Electrical and Electronics Engineering at Lyceum of the Philippines - Laguna. She attended this institution from 2006 to 2007, where she gained technical knowledge in engineering-related subjects.
High School Education at Mary Mother Parochial School
Princess Lily Gladys Inciong completed her high school education at Mary Mother Parochial School. She attended the school from 2000 to 2004 for four years, laying the groundwork for her future academic and professional pursuits.