Rachel Hawtrey
About Rachel Hawtrey
Rachel Hawtrey is the Senior Manager of Customer Experience at Asurion, with a diverse background in various managerial and analytical roles within the company and previous experience in customer service and editing.
Senior Manager of Customer Experience at Asurion
Rachel Hawtrey has been serving as the Senior Manager of Customer Experience at Asurion since 2012. In this role, she has been responsible for overseeing customer interactions and ensuring high levels of customer satisfaction. Her extensive experience within the company has given her a deep understanding of customer needs and operational processes.
Previous Roles at Asurion
Rachel Hawtrey has held multiple roles at Asurion, reflecting a diverse career path within the company. She previously worked as a Program Manager from 2010 to 2012 and as a Relationship Manager from 2008 to 2010. In 2008, she also took on the role of Business Analyst in Tokyo for a brief period of 4 months. Additionally, she served as Project Manager from 2004 to 2008. These roles highlight her varied expertise in project management, relationship management, and business analysis.
Early Career Experience
Before joining Asurion, Rachel Hawtrey gained valuable experience in other organizations. She worked at Edge Wireless as a Customer Service Associate in Bend, Oregon, from 2003 to 2004. At Agape Communications, she was employed as a Copyeditor from 2001 to 2003 in Pensacola, Florida. She also had a brief stint at New York Life Insurance Company as a Sales Assistant in 2001, also based in Pensacola, Florida.
Education at Belmont University
Rachel Hawtrey studied at Belmont University. Although specific details about the duration or the degree obtained are not available, her educational background at this institution contributed to her professional development.