Rachel Joyce
About Rachel Joyce
Rachel Joyce is the Director of Payroll for North and South America at Asurion, with extensive experience in talent strategy, diversity, and program management.
Company
Rachel Joyce is currently working at Asurion, where she holds the position of Director of Payroll for North and South America. Asurion is a global company known for its technology protection and support services. In her role, Rachel manages payroll operations across the two continents, ensuring regulatory compliance and operational efficiency.
Title
Rachel Joyce serves as the Director of Payroll for North and South America at Asurion. She has been in this role since 2021, bringing her extensive expertise in payroll management, systems improvement, and cross-regional operations to the position.
Education and Expertise
Rachel Joyce holds a Master of Business Administration (MBA) in Entrepreneurship/Entrepreneurial Studies from Belmont University - Jack C. Massey Graduate School of Business, which she completed between 2014 and 2017. Additionally, she studied Business Administration at Belmont University as well. Her academic background has equipped her with strong business acumen and a solid foundation in entrepreneurial thinking, which she applies in her various professional roles.
Background
Rachel Joyce has held multiple roles at Asurion, including Director of Diversity & Talent Strategy (2018-2021) and Director of Talent Engagement Programs (2017-2018) in Greater Nashville Area, TN. Before joining Asurion, she worked in a variety of roles, such as a Customer Service Associate at Edge Wireless (2003-2004) in Bend, OR, a Copyeditor for Contractor (2001-2003) in Pensacola, FL, and a Sales Assistant at New York Life in Pensacola, FL in 2001.
Achievements
Rachel Joyce has made significant contributions in her career, including leading the Global Diversity Council at Asurion, co-creating and leading a project management function within the Human Resources department, and establishing a technology process improvement function in Japan. She has also designed new programs across various departments like HR, Technology, Call Centers, Supply Chain, and Customer Experience. Rachel is known for her ability to lead goal setting and to design corporate-wide programs, as well as for her experience in establishing operating models and building lasting relationships across regions and levels.