Rachel Silvey
About Rachel Silvey
Rachel Silvey is the Director of Product Management at Asurion, with extensive experience in product management, quality assurance, and business analysis.
Company
Rachel Silvey is currently working as the Director of Product Management at Asurion. She has been with Asurion in various roles since 2012 and is based in Nashville, Tennessee, United States. In her current role, she leads product management efforts, including managing product knowledge inventory and influencing organizational decisions.
Title
Rachel Silvey holds the title of Director of Product Management at Asurion. She has achieved a significant tenure within the company, having progressed through several important roles that culminated in her current leadership position.
Background
Rachel Silvey's career began with roles such as Business Analyst and Vendor Compliance Coordinator at Tandy Brands Accessories from 2006 to 2011. Following that, she worked as a QA Analyst at Professional Datasolutions, Inc., before joining Asurion in 2012. At Asurion, she initially served as Senior Quality Assurance Analyst for four years before advancing to Senior Product Manager from 2016 to 2020.
Education and Expertise
Rachel Silvey has a BA in Business Management from Buena Vista University, completed between 2003 and 2005. She also attended Ellsworth College from 2000 to 2002. Her education laid the foundation for her expertise in product management, quality assurance, and business analysis.
Achievements
Rachel Silvey has made significant contributions at Asurion, including the implementation of a test-and-learn culture to quickly validate ideas based on customer feedback. She also identified opportunities to incorporate machine learning and automation to enhance product efficiency and the customer experience. Additionally, she collaborates closely with Product Marketing and Customer Solutions teams to ensure product clarity and actionable definitions.