Rebecca Mcgrath

Rebecca Mcgrath

In Home Helpdesk Manager @ Asurion

About Rebecca Mcgrath

Rebecca McGrath is an IT Service Delivery Supervisor at VGT with a background in various IT and administrative roles. She holds a bachelor's degree from Middle Tennessee State University.

Professional Background in IT Services

Rebecca McGrath has served in multiple roles within VGT, a company known for its technology services. Her tenure includes positions such as IT Service Delivery Supervisor from 2018 onward, Application Support Analyst from 2016 to 2018, IT Helpdesk Analyst from 2015 to 2016, and IT Administrative Assistant III from 2014 to 2015. These roles have enabled her to develop a robust understanding of IT service delivery, application support, and administrative functions, particularly in Franklin, Tennessee.

Role as IT Service Delivery Supervisor at VGT

Rebecca McGrath has been working at VGT as the IT Service Delivery Supervisor since 2018. In this role, she oversees the delivery of IT services, ensuring that the company’s IT infrastructure meets organizational needs. Her responsibilities likely include managing IT projects, coordinating between various IT functions, and ensuring the seamless delivery of IT services to end-users.

Previous Experience as an Application Support Analyst

From 2016 to 2018, Rebecca McGrath worked as an Application Support Analyst at VGT in Franklin, Tennessee. During this period, she was responsible for troubleshooting application issues, providing technical support to users, and ensuring the smooth operation of software applications. This role allowed her to gain hands-on experience in resolving technical issues and supporting business applications.

Educational Background

Rebecca McGrath graduated from Middle Tennessee State University (MTSU) with a Bachelor's degree, completing her studies in 2010. Her educational background provided her with the foundational knowledge needed for a career in IT and technology services. She also attended Munford High School.

Early Career Roles

Before transitioning fully into IT, Rebecca McGrath held various roles in administration and support. This includes working as a Digital Sales Assistant at Young Broadcasting from 2011 to 2013 in Nashville, Tennessee, and as a Human Resources Administrative Assistant II at VGT from 2013 to 2014. These roles enabled her to develop skills in administrative support and sales assistance, laying the groundwork for her later career in IT.

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