Rhonda Brown
About Rhonda Brown
Rhonda Brown is a Customer Care Representative with extensive experience in human resources, benefits management, and technical support.
Title and Current Positions
Rhonda Brown holds the position of Customer Care Representative and currently works as a Distributor Services Supervisor at E3Live. She has been with E3Live since 2017 and operates out of Klamath Falls, Oregon. Additionally, she serves as a Client Service Representative at the same company. Rhonda also contributes her expertise to ASURION as a Customer Care Representative, a role she has undertaken since 2015.
Previous Professional Experience
Rhonda has accrued significant experience in various roles over her career. She served as a Customer Service Representative at ASURION from 2015 to 2018. Prior to that, she worked for Butte County as an Employment and Eligibility Specialist from 2010 to 2014. Additionally, she was a Human Resources Generalist at Encore Music Productions Inc. from 2004 to 2007. Her work history demonstrates a versatile skill set adaptable to both human resources and customer service roles.
Education and Expertise
Rhonda's diverse educational background has laid a strong foundation for her career. She studied Human Resources Management/Personnel Administration at the Society for Human Resources Management from 1998 to 2007. She also holds a degree in Electrical, Electronics, and Communications Engineering from the Community College of the Air Force, which she completed in 1993. Additionally, she attended New Mexico State University-Carlsbad for a year, starting in 1983.
Technical and Administrative Skills
Rhonda possesses over 20 years of experience in process documentation and improvement, including project coordination. She has strong administrative professional skills, with a particular focus on human resources systems and processes. Her proficiency in benefits management and HRIS (Human Resource Information System) tools is notable. Rhonda's background also includes providing technical support for a global tech company and the Department of Defense.