Robbie Cutrie
About Robbie Cutrie
Robbie Cutrie is a Senior IT Technical Specialist at Asurion with extensive experience in IT and customer service roles.
Current Role at Asurion
Robbie Cutrie has been serving as a Senior IT Technical Specialist at Asurion since 2020. In this role, he brings a wealth of experience and technical expertise to support the company's IT infrastructure and services. As part of his responsibilities, Robbie ensures that IT systems are operational and efficiently addresses technical issues as they arise.
Previous Role at Asurion
Before his current role, Robbie Cutrie worked as a Field Services Engineer at Asurion in Sydney, Australia, starting in 2016. During his tenure, Robbie was responsible for providing on-site technical support to clients, ensuring that technical issues were resolved efficiently and effectively. His hands-on experience in the field contributed greatly to the customer service and operational success of the company.
Work Experience at Thales
From 2012 to 2016, Robbie Cutrie worked as an Intermediate Service Desk Technician at Thales. In this role, he handled a broad range of IT support tasks, including troubleshooting and resolving technical issues for end-users. His ability to manage service requests and support users was instrumental in maintaining high standards of IT service delivery.
Technical Roles at Fuji Xerox Australia and Galaxy Inks
Robbie Cutrie has held several technical positions throughout his career. He worked at Fuji Xerox Australia as a Service Desk Technician from 2011 to 2012, where he provided IT support and managed service requests. Prior to that, he served as a Desktop Technician at Galaxy Inks from 2009 to 2010, focusing on desktop support and technical troubleshooting.
Early Career at Target Australia
Robbie Cutrie began his career at Target Australia as a Customer Service Consultant, a role he held from 2006 to 2009. In this position, he developed strong customer service skills and gained experience in handling customer inquiries and resolving issues. This early role provided a solid foundation for his subsequent career in IT support and technical services.
Professional Education and Certifications
Robbie Cutrie has a robust educational background in IT. He earned several certifications from TAFE, including CCNA Exploration: Network Fundamentals, Cisco IT Essentials: PC Hardware and Software, Certificate III in Information Technology (Network Administration), and Certificate II in Information Technology. His educational foundation has equipped him with the necessary skills and knowledge to excel in his technical roles.
High School Education
Robbie Cutrie completed his high school education at Bass High School, where he studied from 2004 to 2009. This period provided him with a general education and laid the groundwork for his future studies and career in IT.