Roland Mc Fadden
About Roland Mc Fadden
Roland Mc Fadden is a Service Desk Analyst II at Asurion with expertise in Disaster Recovery and Integration.
Current Title and Role at Asurion
Roland Mc Fadden is currently serving as a Service Desk Analyst II at Asurion. In this role, he leverages his extensive background in IT services to address and resolve service desk requests. His tenure at Asurion extends back to 2008, showcasing a strong familiarity with the company's IT infrastructure and processes.
Previous Role at AOL Canada
Before joining Asurion, Roland Mc Fadden worked at AOL Canada as a Technology Manager from 2003 to 2008. During his five-year tenure, he managed various technological aspects, overseeing IT initiatives and ensuring smooth technological operations within the organization.
Education and Certification
Roland Mc Fadden studied at Oulton College, where he achieved a certification in Network Administration & Security. This educational background provides him with a solid foundation in managing and securing network environments, which is crucial for his roles in IT services.
Expertise in Disaster Recovery
Roland Mc Fadden is skilled in Disaster Recovery, an essential competency for maintaining business continuity in IT services. His expertise ensures that IT systems can quickly recover from disruptions, minimizing downtime and data loss.
Skills in IT System Integration
Roland Mc Fadden possesses strong skills in Integration, enabling him to facilitate seamless communication between different IT systems. His integration skills help ensure that various technological components work together efficiently, enhancing overall system performance.