Ronald Suess
About Ronald Suess
Ronald Suess is the Regional Manager Same Unit Repair Remote Technicians at Asurion, with extensive experience in low voltage engineering and installation.
Company
Ronald Suess currently holds prominent roles at Asurion, a company that provides tech support and protection plans for consumer electronics and personal devices. In his tenure at Asurion, he has significantly contributed to their Same Unit Repair Remote Technicians program and manages regional installations.
Title
Ronald Suess serves as the Regional Manager for Same Unit Repair Remote Technicians and the Regional Installation Manager at Asurion. He handles responsibilities such as managing remote technicians and overseeing installation processes.
Experience at Asurion
Since 2011, Ronald Suess has been working at Asurion. Initially, he took on the role of Regional Installation Manager. Later, he expanded his responsibilities to include the position of Regional Manager for Same Unit Repair Remote Technicians from 2016. His work involves extensive coordination with technicians and contractors across different regions.
Previous Roles
Before joining Asurion, Ronald Suess was the Director of Installation CTS at Troxell Communications from 2009 to 2011 in Phoenix, Arizona. He also spent 18 years at Tweeter as a Regional Technical Specialist, showcasing a long and varied career in low voltage engineering and installation.
Background in Low Voltage Engineering
With a career starting in 1983, Ronald Suess has extensive experience in low voltage engineering and installation. He holds low voltage contractor licenses in 10 states, including Hawaii, Alaska, and Virginia. His extensive expertise covers areas like home automation, commercial integration, and fire alarm systems.
Network Management and Industry Connections
Ronald Suess manages a network of over 40 low voltage contractors across the western United States. His role extends to establishing connections with various industries such as home automation, commercial integration, and fire alarm systems. He played a pivotal role in enhancing the Remote Technician Same Unit Repair program at Asurion, delivering results ahead of expectations.