Rosa Alejandra Sampang
About Rosa Alejandra Sampang
Rosa Alejandra Sampang is a Regional Operations Reporting and Customer Experience Analyst at Asurion and a Business Analyst at Amazon Web Services, with a background in quality data, metrics, and operational performance analysis.
Title
Rosa Alejandra Sampang currently holds the position of Regional Operations Reporting and Customer Experience Analyst with a focus on operational excellence (Opex).
Amazon Web Services
Rosa Alejandra Sampang is currently employed as a Business Analyst at Amazon Web Services (AWS) in Seattle, Washington. She has been with AWS since 2019. Her role involves data analysis and business operations within one of the world's leading cloud computing platforms.
Regional Operations Analyst at Asurion
Rosa has been working at Asurion as a Regional Operations Reporting and Customer Experience Analyst specializing in operational excellence (Opex) since 2015. She is based in Nashville, Tennessee. Her responsibilities likely involve data reporting, customer experience enhancements, and regional operational oversight.
Former Analyst at Convergys
From 2013 to 2015, Rosa worked at Convergys as an Analyst in Quality Data and Reporting in Cincinnati, Ohio. During her tenure, she focused on quality data management and reporting tasks.
Background in Metrics and Reporting at Accenture
Rosa's career includes a seven-month stint at Accenture in Dublin, Ireland, as a Metrics and Reporting Analyst from 2012 to 2013. In this role, she dealt with performance metrics and analytical reporting.
Lead Process Analyst at Sutherland Global Services
Between 2008 and 2012, Rosa was employed at Sutherland Global Services in Rochester, New York. Here, she worked as a Lead Process Analyst focusing on operational performance, where she oversaw process improvements and operational efficiency.
Educational Background in Nursing and Political Science
Rosa has a diverse educational background. She attained a Bachelor’s degree in Nursing from Southeast Asia College Inc., studying from 2003 to 2006. Prior to that, she pursued a Bachelor of Arts in Political Science at Far Eastern University from 2002 to 2003. Additionally, she completed her secondary education at St Mary's Academy, attending from 1998 to 2002.