Roy Latham
About Roy Latham
Roy Latham is a Field Service Manager at Asurion in Nashville, Tennessee, with a career spanning roles at Installs Inc, Lowe's Companies, Inc., LG Electronics, Ultimate Electronics, Circuit City, and the US Navy.
Current Position at Asurion
Roy Latham serves as the Field Service Manager at Asurion in Nashville, Tennessee. Since 2016, he has been responsible for various strategic initiatives including analyzing business needs and developing action plans to address them. Additionally, Latham manages service contractors through hiring, terminating, and performance management, ensuring compliance with client contractual obligations. He also acts as Asurion’s primary professional representative to external entities and seeks opportunities to minimize the overall cost to serve in his assigned region.
Previous Role at Installs Inc
Before joining Asurion, Roy Latham worked as the Installation Field Manager at Installs Inc in Buffalo, New York. His tenure lasted from 2015 to 2016, a 10-month period during which he managed the installation operations and field services for the company.
Experience at Lowe's Companies, Inc.
Roy Latham has held multiple roles at Lowe’s Companies, Inc. in Mooresville, North Carolina. From 2009 to 2012, he was the Repair Services Divisional Manager, followed by the Manager of Service Capacity and Support from 2009 to 2015, and then the Service Support Manager from 2012 to 2015. Throughout his six-year tenure, he was responsible for various managerial duties within the service support and repair divisions.
Background at LG Electronics
From 2005 to 2009, Roy Latham worked at LG Electronics as the Western Regional Service Manager in Huntsville, Alabama. In this role, he oversaw regional service operations, ensuring efficient and effective service delivery.
Military Service in the US Navy
Roy Latham served in the United States Navy for 13 years as a Chief Petty Officer, from 1984 to 1997, in Washington, District of Columbia. This role laid a strong foundation for his leadership and managerial skills, which he carried forward into his subsequent civilian roles.