Russell Auzenne
About Russell Auzenne
Russell Auzenne is an Operations Supervisor at Asurion with extensive experience in training and management roles.
Company
Currently employed at Asurion as an Operations Supervisor since 2019. Previous roles include Operations Supervisor at Randstad USA in Woodlands, TX between 2017 and 2019, and Call Center Operations Manager at Conduent in Houston, TX from 2012 to 2017. Earlier, served as an Operations Supervisor at Convergys in Baton Rouge, LA from 2007 to 2012.
Title
Russell Auzenne holds the position of Operations Supervisor at Asurion. In his role, he uses his extensive experience in training, mentoring, and performance improvement to manage daily administrative tasks and support team leaders and management professionals.
Education and Expertise
Russell Auzenne studied Business Administration and Management, General at the University of Louisiana at Lafayette from 2004 to 2006. His expertise extends to effective facilitation skills for creative training and adult accelerated learning techniques. He conducts classroom observations of management professionals to provide guidance and performance improvement support.
Professional Background
Russell Auzenne's career comprises significant experience in operations and management roles. He started as an Operations Supervisor at Convergys (2007-2012) in Baton Rouge, moved to Conduent (2012-2017) as Call Center Operations Manager in Houston, and continued as Operations Supervisor at Randstad USA (2017-2019) in Woodlands, TX. Since 2019, he has been with Asurion in a similar capacity.
Training and Development
Russell Auzenne delivers training through various methods, including live and virtual classroom settings as well as platforms like WebEx and Zoom. He is responsible for training Associate Trainers, Team Leaders, and Managers during the onboarding process and conducts performance support tasks such as tracking and reporting data, timekeeping, and attendance.