Ryan Henderson
About Ryan Henderson
Ryan Henderson is a Quality & Insights Analyst at Asurion and a Freelance Photographer at RyanHMedia, based in Nashville, Tennessee.
Current Role at Asurion
Ryan Henderson is currently employed at Asurion as a Quality & Insights Analyst since 2020 in Nashville, Tennessee. His responsibilities include developing client-specific reports using Office 365 and data generated through Power BI widgets. He also presents weekly reports to management, focusing on investigative data anomalies by developing a more efficient data export process.
Freelance Photographer at RyanHMedia
Since 2018, Ryan Henderson has been working as a Freelance Photographer under the brand RyanHMedia in Nashville, Tennessee. His work in this domain involves capturing high-quality images and dealing with various aspects of photographic services for diverse clientele.
Previous Roles at Asurion
Before his current position, Ryan worked at Asurion in various roles. From 2016 to 2020, he served as a Quality Assurance Analyst, focusing on maintaining high standards of quality in service delivery. Prior to that, he worked as a Premier Support Solutions Representative from 2015 to 2016 in Antioch, TN, providing expert solutions to customer queries.
Educational Background
Ryan Henderson studied Web Design at Tennessee Technological University, where he earned a Bachelor's Degree. His academic tenure lasted from 2009 to 2014, spanning five years, and equipped him with critical skills in web design and technology.
VPH Verbiage Project Leadership
Ryan led the VPH Verbiage Project at Asurion, wherein he managed the division of the top 100 high-performing experts among three reviewers. The project involved analyzing 20 calls per expert to ensure accuracy, showcasing his leadership and analytical skills.