Ryan Henderson
About Ryan Henderson
Ryan Henderson is a Demand Forecast Analyst at Asurion and a Freelance Photographer at RyanHMedia, based in Nashville, Tennessee.
Current Role at Asurion
Ryan Henderson is currently working as a Demand Forecast Analyst at Asurion in Nashville, Tennessee. He began this role in 2022. In this position, Ryan leads the department through shift bid processes to optimally align experts with customer demand. He also structures scheduling for training to minimize impacts on servicing and labor costs while ensuring all training is completed in advance of need. Furthermore, he acts as a central point of contact for the servicing and scheduling of assigned lines of business, conducting staffing reviews with operations leaders as required.
Previous Positions at Asurion
Before his current role, Ryan Henderson held various positions at Asurion. From 2020 to 2022, he worked as a Quality & Insights Analyst in Nashville, Tennessee. Prior to that, he served as a Quality Assurance Analyst from 2016 to 2020. Ryan began his career at Asurion as a Premier Support Solutions Representative from 2015 to 2016 in Antioch, TN. These roles have provided him with significant experience in quality assurance, insights, and customer support.
Freelance Photographer at RyanHMedia
In addition to his role at Asurion, Ryan Henderson works as a Freelance Photographer at RyanHMedia. He has been in this role since 2018 in Nashville, Tennessee. As a freelance photographer, he handles various aspects of photography assignments. This role highlights his diverse skill set and his ability to manage multiple professional responsibilities simultaneously.
Educational Background
Ryan Henderson studied at Tennessee Technological University, where he pursued a Bachelor's Degree in Web Design. He attended the university from 2009 to 2014. His educational background in web design has contributed to his proficiency in analyzing demand forecasts and structuring schedules effectively.
Key Responsibilities
In his current position at Asurion, Ryan Henderson is responsible for coordinating and communicating holiday scheduling trends, guidelines, and action plans. He also meets with key stakeholders of workforce software and tools to develop and implement training materials. These responsibilities ensure that operations are streamlined and that the workforce is adequately prepared for any demands.