Ryan Higgins
About Ryan Higgins
Ryan Higgins is an Operations Manager at Asurion in Phoenix, Arizona, with a background in technical support and criminal justice.
Title
Ryan Higgins currently holds the position of Operations Manager at Asurion. He has been in this role since 2018 and is based in Phoenix, Arizona.
Professional Background
Ryan Higgins has a diverse professional background with experience spanning several companies and roles. Prior to his current position, he served as the PSS Supervisor at Asurion from 2016 to 2018 in the Phoenix, Arizona Area. Before Asurion, he was the Escalation Desk Supervisor at ARRIS from 2015 to 2016 in Tempe, AZ. He also spent almost three years with Pace, initially as a Technical Support Representative and later as Technical Support Supervisor from 2013 to 2015 in Tempe, AZ. Early in his career, he worked as a Sergeant Park Ranger at Anoka County Parks from 2003 to 2012 in Andover, MN.
Education and Expertise
Ryan Higgins has an educational background in Criminal Justice and Police Science. He attended St. Cloud State University in 2006, where he studied for one year. Before that, he studied the same field at North Dakota State University from 2004 to 2006.
Experience in Technical Support
Ryan Higgins has substantial experience in technical support and supervisory roles. At Pace, he was a Technical Support Representative from 2013 to 2014, and then moved to the role of Technical Support Supervisor from 2014 to 2015 in Tempe, AZ. He continued to advance in technical support and management roles, including his position at ARRIS as Escalation Desk Supervisor from 2015 to 2016.