Ryan Sisserson
About Ryan Sisserson
Ryan Sisserson is the Director of Operations at Asurion, with a background in hospitality management and extensive experience in scaling operations and launching successful projects.
Current Role at Asurion
Ryan Sisserson holds the position of Director Of Operations at Asurion, a role he has been in since 2016. Based in the Orlando, Florida area, he has significantly contributed to the company's growth. Some of his notable achievements include scaling Asurion's corporate-owned locations from 13 to nearly 400 in approximately 30 months and launching the Home + product, which became the company's top sales channel.
Previous Employment at Applebee's
Before joining Asurion, Ryan Sisserson worked as a Special Projects Manager at Applebee's from 2013 to 2016. During his three-year tenure in the Orlando, Florida area, he was involved in various special projects that aimed to streamline operations and improve service quality.
Entrepreneurial Venture with Cara Mia Riverside Grill
From 2010 to 2013, Ryan Sisserson owned and managed Cara Mia Riverside Grill in Cocoa, Florida. His entrepreneurial venture allowed him to gain valuable hands-on experience in managing a restaurant, overseeing daily operations, and ensuring customer satisfaction.
Role as Area General Manager at Beef 'O' Brady's
Ryan Sisserson served as the Area General Manager for Beef 'O' Brady's in Brevard County from 2006 to 2010. Over his four-year tenure, he was responsible for multiple locations, focusing on operational efficiency and customer service excellence.
Educational Background
Ryan Sisserson has a robust educational foundation in hospitality and restaurant management. He earned a degree in Restaurant/Food Services Management from the University of Central Florida – Rosen College of Hospitality Management, graduating in 2008 after three years of study. Prior to that, he completed an Associate of Arts (A.A.) degree at Eastern Florida State College from 2003 to 2005.
Collaborations and Product Launches
In his capacity as Director Of Operations at Asurion, Ryan Sisserson has collaborated with major tech companies such as Samsung, Google, Amazon, and Apple on various product launches and partnerships. Notably, he led the Google KPI and process relaunch, significantly improving KPIs in Q1 2022, and managed the launch of Samsung ASP service centers, certifying over 500 locations in 90 days. Additionally, he directed a successful project with Amazon for customer walk-in device trade-ins, expanding the service to over 400 locations.