Saddiq El Shakshir
About Saddiq El Shakshir
Saddiq El Shakshir is a Sales Specialist and IT Tech. Support/Facilitator at Asurion in Houston, Texas, with a background in sales and management roles at Xfinity and Dell Technologies.
Current Position at Asurion
Saddiq El Shakshir currently holds a dual role at Asurion as a Sales Specialist and IT Tech. Support/Facilitator. Starting in 2022, he has been based in Houston, Texas. In this position, Saddiq merges his expertise in sales and technical support to assist the company. His daily responsibilities include resolving device and tech-related issues, displaying proficiency in customer support through handling up to 30 inbound calls each day.
Previous Experience at Xfinity
Before joining Asurion, Saddiq El Shakshir worked at Xfinity as a Senior Sales Specialist and Assistant Manager from 2017 to 2022 in Houston, Texas. During his five-year tenure, he not only excelled in sales but also took on managerial duties. Saddiq played a critical role in developing and implementing training methodologies that significantly enhanced team attitudes and overall sales performance. He successfully led comprehensive training programs for new hire classes, further establishing himself as a valuable team leader.
Former Role at Dell Technologies
From 2016 to 2017, Saddiq El Shakshir was employed by Dell Technologies in Round Rock, Texas, as a Sales Representative. During his seven-month tenure, he gained substantial experience in the sales domain, contributing to the company's sales initiatives. His time at Dell Technologies provided him with foundational skills and knowledge that he has leveraged in his subsequent roles.
Educational Background
Saddiq El Shakshir has a diverse educational background. He is currently pursuing a Bachelor of Science in Business Administration and Management at DeVry University, with an expected completion date in 2024. Additionally, he holds two Associate degrees from Houston Community College. In 1970, he completed an Associate of Science in Mechanical Engineering and an Associate of Arts in Digital Communication and Media/Multimedia. These educational achievements have equipped him with a robust foundation in both technical and business disciplines.
Technical Skills and Tools
Saddiq El Shakshir has demonstrated proficiency in utilizing various technical tools, such as MS Office and Adobe Acrobat. These skills have been instrumental in streamlining processes and enhancing communication within sales and marketing operations. His technical prowess complements his sales expertise, making him a versatile professional capable of addressing both sales strategies and technical support requirements efficiently.