Samantha Maldonado
About Samantha Maldonado
Samantha Maldonado is the Lead In-Home Expert at Asurion in Fresno, California, with a diverse background in customer service, caregiving, and sales.
Current Role at Asurion
Samantha Maldonado has been serving as a Lead In-Home Expert at Asurion since 2019. Based in Fresno, California, she holds a leadership role where she utilizes her extensive experience in customer service and technical support to assist clients with in-home tech issues. Her work at Asurion focuses on delivering efficient and reliable service to enhance customer satisfaction.
Previous Experience at Alorica
Before joining Asurion, Samantha Maldonado worked at Alorica as a Customer Service Representative from 2015 to 2019. During her tenure, she handled client queries, provided customer support, and helped maintain high standards of service. Her role at Alorica honed her skills in communication, problem-solving, and customer satisfaction management.
Educational Background
Samantha Maldonado received her Associate's degree in Business Administration and Management, General from Merced College, where she studied from 2012 to 2015. Earlier, she graduated with a High School diploma from Los Banos High School, completing her education there from 2003 to 2006. Her academic background provided a strong foundation in business principles and general management.
Caregiver Experience
In addition to her customer service roles, Samantha has experience as a caregiver. She worked at Amie Maricini from 2015 to 2016, providing care and support. This experience reflects her strong background in community and social services, showcasing her ability to be compassionate and attentive to individual needs.
Skills and Expertise
Samantha possesses a diverse skill set, including inventory management, sales, and proficiency in Microsoft Word. She also has experience working in the gas industry and handling front desk operations. Her varied roles across different industries have equipped her with comprehensive knowledge and adaptable skills relevant to multiple domains.